Book an appointment
Use Zocdoc as our main online booking route. Not sure about your coverage or the right visit? Ask us before booking.
Book on ZocdocPrefer not to use Zocdoc? Book directly: New patient visit (60 min) or Follow-up visit (30 min).
Start where you are
One place. Three clear choices.
Book on Zocdoc, and our practice will send any forms you need securely after booking. If you have already booked, keep that appointment and watch for our next steps.
Call or text
Questions about booking, paperwork, or billing? Call or text us during open hours, Monday to Friday 8 AM to 11 PM and Saturday and Sunday 8 AM to 8 PM ET.
Call 508-978-6455Message us securely
Use Spruce, our free secure messaging app, for anything personal or detailed. Email info@auraintegra.com for nonclinical questions only.
Open SpruceSending a message is not an appointment or acceptance for treatment. Please keep email and ordinary messages administrative; save medical history for the secure forms we send you. For help, call or text 508-978-6455.
Prepare for care
The right paperwork, not every form.
Our practice will tell you which intake and consent documents to complete. Please do not fill out both intake versions unless we ask you to.
Full intake
A more detailed history for an evaluation, when requested. We send it securely after booking when it is needed; this page does not start an unassigned intake.
Brief intake
A shorter intake option when our practice tells you it is appropriate. It is not an automatic replacement for the full intake or a follow-up visit.
About consent: You can ask about an appointment before completing a treatment packet. Before care begins, we will guide you through the applicable treatment and telehealth consents, privacy notice, and financial policies. Submitted history does not replace informed consent. For anyone under 18, contact our practice first so we can arrange the appropriate consent and guardian-access process.
Understand the cost
Out-of-network care, step by step.
If we confirm that the out-of-network pathway is appropriate, you pay the agreed fee and may ask your plan to reimburse you. Coverage and reimbursement are not guaranteed.
Confirm your payment pathway
Ask us whether your specific visit will use accepted insurance, out-of-network benefits, or self-pay. If your visit is billed through Headway, follow its billing instructions; do not pay a second full-visit invoice or submit a duplicate claim.
Check benefits before you commit
Ask your insurer about out-of-network outpatient mental health coverage, telehealth coverage, your remaining deductible, allowed amount, reimbursement percentage, any prior authorization, and the claim deadline. Save the reference number from your call.
Review fees and complete assigned paperwork
We will confirm the fee and applicable financial documents before care. If you are uninsured or not using insurance, ask about your written Good Faith Estimate. A posted fee list is not a patient-specific estimate.
Attend your visit and pay through the confirmed route
Follow the payment instructions given by our practice. Sending forms or messages does not authorize a charge or establish insurance coverage.
Request your superbill securely
After the visit and payment, request your itemized superbill by calling or texting 508-978-6455 or through Spruce. Our practice will review the service and diagnosis codes, provider details, and payment record before releasing it. If you cannot find it, contact us rather than submitting an incomplete document.
Submit to your insurer and track its response
Follow your plan's member-claim instructions and include any additional claim form it requires. Keep the submission confirmation and Explanation of Benefits. Contact your insurer about coverage decisions; contact us securely if a document needs correction. We do not currently submit out-of-network claims for you.
Protect your privacy: A superbill contains diagnosis and service information. Submitting it shares that information with your insurer. Do not send superbills, insurance cards, or clinical records through ordinary email or the public website contact form. If you have Medicare or MassHealth, contact us before booking or choosing self-pay; this general out-of-network pathway is not clearance to bypass program rules.
A little clarity
Before you click.
I already booked on Zocdoc. Do I need to book again?
No. Keep your existing appointment. Intake paperwork is separate from scheduling. If anything looks inconsistent, contact our practice before making another booking.
Does completing an intake mean I have an appointment?
No. An intake supplies information for review. It does not reserve a visit, guarantee acceptance for care, establish coverage, or guarantee a prescription.
Do I need to complete both the full and brief intake?
No. Complete only the version our practice assigns. If you have already submitted information, tell us so we can check it before asking you to repeat it.
Can I download a superbill immediately?
Please request it securely after your visit and payment. Availability depends on the billing pathway and completion of our review. We will tell you how to access the released document; submitting it does not guarantee reimbursement.
How will I receive my intake forms?
After you book, our practice will send any forms you need securely. If you have not received them, call or text 508-978-6455 for administrative help. Do not send medical history or insurance documents by ordinary text or email.