NOTICE OF NONDISCRIMINATION
Aura Integra Behavioral Health, PLLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, or disability. Aura Integra Behavioral Health, PLLC does not exclude people or treat them differently because of race, color, national origin, sex, age, or disability.
Auxiliary Aids and Services
Aura Integra Behavioral Health, PLLC provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters, and written information in other formats (large print, audio, accessible electronic formats, and other formats). To obtain these services, contact us at info@auraintegra.com or 508-736-3588.
Language Assistance Services
Aura Integra Behavioral Health, PLLC provides free language services to people whose primary language is not English, such as: qualified interpreters, and information written in other languages. To obtain these services free of charge, contact us at info@auraintegra.com or 508-736-3588.
How to File a Complaint
If you believe that Aura Integra Behavioral Health, PLLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can file a grievance with our Privacy Officer:
Augustine Mensah, MSN, BSPH, APRN, PMHNP-BC
info@auraintegra.com
508-736-3588
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHS Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Language Taglines
In accordance with 45 CFR § 92.11, the following taglines — in languages commonly spoken in Massachusetts — notify individuals with limited English proficiency of the availability of free language assistance services.